Pay: $13.00 – $15.00 per hourJob description:Join Our Team: Service Scheduler / Office AssistantMoore Water & Air, Inc.Are you highly organized, dependable, and passionate about providing exceptional customer service? Moore Water & Air, Inc. is looking for a motivated Service Scheduler / Office Assistant to join our growing team!This is a fantastic opportunity to become a key part of a dynamic, forward-thinking company that offers long-term stability, career advancement, and a supportive work environment.What You’ll Do:As our Service Scheduler / Office Assistant, you’ll play a vital role in ensuring smooth day-to-day operations. From managing technician schedules to supporting office tasks and engaging with customers, you’ll help keep everything running efficiently and professionally.Key Responsibilities:
- Front Office Support – Greet clients, answer calls, take messages, and direct inquiries to the appropriate team members.
- Appointment Scheduling – Efficiently schedule, confirm, and update service appointments.
- Customer Service – Manage customer inquiries, follow up on service requests, and ensure a high level of satisfaction.
- Administrative Support – Maintain organized office files, records, and documentation.
- Mail & Data Entry – Handle outgoing mail, manage office documents, and perform accurate data entry.
- Process Adherence – Use company scripts and protocols to respond to customers and handle objections professionally.
- Team Collaboration – Assist with cross-functional tasks and contribute to a positive team environment.
- Task Management – Prioritize and manage multiple responsibilities in a fast-paced setting.
What We’re Looking For: Strong organizational and multitasking skills Excellent written and verbal communication Detail-oriented with a proactive attitude Dependable and self-motivated Comfortable using office technology and software A team player who can also work independently Previous experience in an office or customer service role is a plus
Why Work With Us?
Why Work With Us?
- Growth & Stability – Be part of a successful, expanding company that values its people.
- Make an Impact – Your role directly supports customer satisfaction and operational success.
- Positive Culture – Join a motivated, professional, and friendly team that works hard and supports each other.
Ready to take the next step in your career?
Apply today and become an essential part of the Moore Water & Air, Inc. team!
Job Type: Full-timeExperience:
- Office: 1 year (Preferred)
Ability to Commute:
- Wilmington, NC 28405 (Required)
Work Location: In person
Job Type: Full Time
Job Location: Wilmington
